FAQS

Some of the commonly asked questions are answered below. If you query is not here, please give Browns Plumbing a call on 9330 5786 and our friendly office staff will happily help you.

Why should I choose Browns Plumbing?

Browns Plumbing is a family-owned WA business – not a franchise – that has been established for over 30 years. We have a wealth of knowledge and many long-term clients. With 10 vans on the road, we will be able to attend to your needs promptly.

 

Are there hidden extras in your prices?

Absolutely not. You will always be told the exact price for a job with no hidden extras. If further works are needed elsewhere in the future, we will happily provide you with an obligation free quote.

 

Do you charge a call out fee?

No. If we come during the business hours of 7.30am – 4.00pm weekdays there is no separate call out fee, just the minimum charge of one hour’s labour.

 

Do you charge a transaction fee if we pay by credit card?

No, unlike other companies that will charge an extra 2% for paying by credit card, Browns Plumbing absorbs these costs so there are not extra charges for you.